Genespring+out+of+memory+error

Good Evening:

Should you encounter an “Out of Memory: Sorry you are out of memory. Please contact technical support for help with this problem.” Error while attempting to load a genome in GeneSpring please do the steps below. This appears to have nothing to do with memory, but instead is due to Genespring hashing your experiment interpretation during a network interuption.

1. Don’t Panic. 2. Go to the Create New Experiment under the Experiments tab 3. Choose Filter on Experiment on the Left side of the screen 4. Choose the experiment you were trying to open. 5. Once the involved GPRs are listed in the top window pane, press add all 6. Select Next at the bottom of the box. 7. On the Edit Parameters box that pops up next, Select Import Parameters on the right 8. Highlight the experiment name on the lower left and press select all, then OK. 9. Choose the appropriate normalizations. 10. Press Finish and save your new experiment. 11. The old one should be deleted once you are sure you have the new one set up and working. 12. All you will need to manually reset are the interpretations.

Thank to Phillip for suggesting the hashed interpretation due to network issues.

Best,

Bart Legutki, Ph.D. Post Doctoral Fellow The Biodesign Institute at Arizona State University's Center for Innovations in Medicine PO Box 875901 1001 S. McAllister Ave (Delivery) Tempe AZ 85287-5901 480-463-9948 (phone) 480-727-0756 (fax)  Bart.Legutki@asu.edu